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What happens if I created an account, but have not received a Set My Password email?

What should I do if I haven't received a confirmation email after registering?

If you completed the Create an Account form but have not received a confirmation email, follow the steps below.

  1. Check your inbox (and spam/junk folder) for an email from Erika's Lighthouse Support with the subject line "Erika's Lighthouse Account: 1 Step Left, Please set your password."
  2. If the email has not arrived after 10 minutes, contact support@erikaslighthouse.org or complete the tech support form.
  3. While waiting for a response, please do not submit the Create an Account form again — the support team is happy to help resolve this directly.