What if I cannot find my school listed on the Create an Account or a survey form?

School names and data are pulled directly from our database. If you can't find your school in the selection list, please double-check the following:

• Ensure you are selecting the correct state and typing out the full name (i.e. Ohio, not OH).
• Type slowly — the list populates as you type, so your school may appear after a few characters.
• Try your school's previous name if it changed recently.

Your school may not appear in our database for the following reasons:

• International schools are not automatically included in the Erika's Lighthouse database.
• Only K–12 schools are included. Colleges, universities, and preschools are not supported.
• Recent school name changes may not yet be reflected in the database — updates can take time to process.

If your school or district still isn't showing up, please contact us at support@erikaslighthouse.org for assistance. You can also reach us through our Help Desk.